Tag: content creation

  • A Different Approach to Social Media and More

    Combining Our Experience with Our Passion and Helping Other Businesses Succeed

    Social Media has incredible power and reach. However, businesses can not capitalize on that if they don’t have a great story to tell and content that helps followers understand that story. When we founded JRH Graphics, we knew that our suite of services had to make it easier for businesses to tell their story. Our services needed to offer customizable social media plans for posting on their profiles. As well as provide our clients with content that spoke to their unique brand.

    So, we combined our twenty years of business experience with our passion for storytelling and set out to help small and middle-sized businesses get the most out of social media. Our services are all customizable. This allows us to build social media plans that meet our clients’ unique needs. Each piece of content created is made for the sole purpose of telling our clients’ unique story. No generic content, no one size fits all solutions and no pick one from column A and one from column B brand stories.

    A Different Approach: Story First

    At JRH Graphics, we do things differently. We believe that spending a little extra time building your brand story provides value to the brand in the long run. A company without a story has no chance to survive in today’s marketplace. Your story is the foundation of all that we do. If we want to help you to be successful, we must first build a solid foundation.

    Building A Solid Foundation: Discovering Your Winning Story

    What’s Your Story? If you have ever had a meeting with Jonathan Howard, then the chances are he has asked you this question. For us to be able to support your business, we need to know your story. Everyone’s story is unique, so the first thing we do is listen to you talk about your business and watch how you engage with your audience. Your answers to questions like, What does your business means to you, provide us insight as we help you explore your “why.” We ask about your reasons for doing things. What are the values of your company? We want to know what you want to be known for after all is said and done. What problems are you solving for people? All of these questions help us understand your business and allow us to build a brand story.

    The Foundation is Solid

    Now that we have explored your brand story, we can use what we have learned to move forward. This allows us to make more informed decisons about how we promote your brand, what audience would engage with your brand and so much more. A well developed brand story provides us with a solid foundation we can build upon. This foundation allows us to do the following items an so much more.

    1. Use your voice and values in our posts on social media
    2. Target an audience that makes sense for your business
    3. Create custom content that speaks to your values
    4. Engage others that share your values
    5. Represent your business properly on your social media platforms

    We Have The Story, Now What?

    People do business with people in today’s marketplace. The days of businesses operating behind a veil of secrecy is long gone. Your story provides your business with a human face. A human face gives it the power to connect with your audience. Once we are at this stage, JRH Graphics works with you to build a social media plan that allows you to tell your story to an audience that shares your values.

    We work with you to create a package that works for your business. Self-run packages are available where we meet either monthly or weekly to review your calendar and posting plan. We also provide fully managed packages across multiple platforms. With these plans JRH Graphics will create and post custom content that supports your story. And if you fall somewhere in between these two options, we build a custom social media plan that will work for you.

    Social Media Management Plans to Support Your Business

    A Self Run Approach to Social Media

    You decide that you can continue managing the daily duties of your social media. All you need is some assistance planning your content and posts. The drab and generic content that past providers have given you as “custom” does not speak to your unique brand, so creating some custom content to post on your profiles is essential.

    You are not alone, many of our clients fall into this category. They choose JRH Graphics because we offer them a better solution. We schedule regular meetings to help them plan their content. We provide them with a framework for content creation we call the 9 Essential Posts for Every Business on Social Media. During our regular meetings, we help schedule monthly posts and ensure that they are providing their followers with “edutaining” content that adds value. Our goal is to make sure that your social media profiles start working toward the success of the business and no longer feel like a burden.

    A Fully Managed Social Media Plan

    Your business has grown, and the stress of managing your business and promoting your business is overwhelming. You decide that you want to focus on running your business because that is your wheelhouse. But, you need to be able to trust someone to help you promote it. JRH Graphics offers plans that can help you here too.

    It is nearly impossible to run and promote your business at the same time. We take on the task of managing your social media so you can focus on what you do best. A review of your current platforms is performed and make a recommendation on a social media management plan that works for you. We will help you build a strategy that puts you on the path towards engaging followers and creating customers for life.

    The next step is to create content that supports your brand, your story, and reflects your values. We share these customized posts with you every week and ask for your approval. We will never share anything on behalf of your brand without your approval. This strategy allows you to engage your audience, provide them with “edutaining” content that speaks to your brand daily. It is your brand, your messaging, and your custom content; we are just the ones posting it for you.

    A Plan for Custom Content Creation

    Some businesses have a person in the marketing department that is in charge of monitoring the social media for the company. In some cases, they are responsible for creating content. In other instances, a business may need content created by an outside source. Whether you need photos or additional promotional pieces we can help you out.

    Content is king!

    The content you put on your social media can determine who chooses to follow you . Your content influences how your audience feel sabout your brand. From photos to articles, to free tools you provide to your followers, it all says something about who you are. We believe that the content you put out should look and feel like you. While we love stock photos for some things, they don’t belong on your social media profiles.

    At JRH Graphics we literally, loathe content that pretends to be custom. You hava all seen the cringe-worthy off-brand quote somebody posted to their Instagram feed. This is not what JRH Graphics provides. When you hire JRH Graphics to create custom content for you, we will create actual custom content. Content that is based on your brand and your story, not just your brand colors and taglines.

    You Have Choices, We Hope We Made That Clear

    You can select to have photos taken that represent your brand, or have posts created based on the content you have already curated. Whether you need us to develop a single campaign or want us to work with you in an ongoing capacity we can help you out.  We can create content that is representative of your brand each month or once a year. Our content creation plans are just as customizable as our social media plans.

    The Biggest Difference at JRH Graphics

    Jonathan Howard is what makes JRH Graphics different. He is driven, passionate and creative. His hand on style and unique way he approaches problems will help your business rise to the next level. Jonathan has over 20 years of business management experience. The knowledge gained from his experience is what he brings to every one of the clients. Jonathan and the entire JRH Graphics team is committed to helping you be successful. We will roll up our sleeves and work along side our clients to ensure their success.Are you ready to be heard on social media? Do you want the JRH Graphics team to help you tell your winning story? Ready to engage an audience that has the potential to be customers for life?Get Noticed

  • Video Content Creation Using the 9 Essential Posts

    Video Content Creation Using the 9 Essential Posts

    Creating Video Content Stresses You Out, Doesn’t It

    When you hear the words “video content” do you scream a little bit? Are you stressing out because you don’t know what to create? Or is it more stressful thinking about going in front of the camera, recording something, and then putting a video out there for all the world to see? Well, the good news is I can help you because I am going to provide you a framework that will help you decide what kind of videos to create. I can also tell you as somebody who hates being in front of the camera, that it gets a bit easier each time. You just need to get in front of that camera and go for it. Remember it is your business, you are the one with the experience and you are the Subject Matter Expert.

    Video Content Challenge for June

    Leading into the Video Content Challenge for June I discussed different ways you could incorporate video into your social media. This was based loosely on the 9 Essential Posts Framework that we use at JRH Graphics to help make sure that each of our clients is posting a variety of “Edutaining” Content. The major benefits of following this framework for your video content as well as all your other content is it ensures that all of your posts are working towards telling the same story and the content remains varied. well, for July we are digging into video a little bit deeper and you will be asked to create video content for 7 of these 9 Essential Post Categories.

    I recommend you take into account your June results when deciding what to post for this challenge. What worked in June for you? Which videos did your followers engage with? What platforms worked the best for you? Which platform do you want to add next? Answer these questions as you prepare for the July Video Content Challenge (VCC) so you are making the best use of your time when creating content.

    Video Content Created for These 9 Categories

    Since I am such a nice guy and I want to help you all succeed in the July VCC I am going to review the 9 Essentials Posts below and provide you with some ideas on how you could create video content for each of them. Want a little behind the scenes here, when I thought of this blog post I already had content in mind for 8 of the 9 essential post categories, know which one I forgot? Yup, you guessed it the motivational quotes argh!

    Product Posts

    Product Posts may seem easy but be sure to not constantly post or repost the same content about your product. Keep it fresh. Get ideas from your customers how are they using your products or “product in the wild” posts. Make sure to highlight what features and benefits users will get from your product that differentiates it from the products of your competitors.

    Video Content Ideas

    Tutorials on how to use the product. Features and Benefits Demo- think simple but impactful and easy to digest here like Bounty Commercials. Go live for new product releases or possibly show your product being used in an unexpected way. Showcase how the product is made. You have lots of options with this one, just make sure you are highlighting what makes you special.

    Customer-centric Posts

    Customer-centric posts focus not only on the overall customer experience (which is a good focus) but this is also where a lot of your user-generated content comes from. User-generated content is huge for a business because when you share that content the creator is much more likely to also share the content with followers. And beyond that it shows followers you care about how you engage with your customers and encourages them to share without even asking.

    Video Content Ideas

    Yup, if one of your customers creates a video post and puts in on their social media, you can share that! You got a freebee but that is great. User-generated content is a huge win for any business. If you are that good then who am I to deny you a freebie. If you were not that lucky it is okay, think about ways that you currently interact with your clients and customers, do you have a regular that is hilarious and would love to be a ham and drum up some attention for you? The person who is always raving about you? An organization that meets in your space that would love to cross-promote or drum up some new members. Yeah, you guys have this one.

    In The Hood Video Posts

    I call these the “In the Hood” posts and they really touch on the things happening in the community around you. They can be lighthearted and silly or seriously important things that are happening in the hood. What is important is that you are engaging the potential clients that are immediately in your area that are customers of the other businesses. You are also providing those in your neighborhood beneficial information and helping build trust. These posts allow you to partner with other businesses in your neighborhood magnifying your reach.

    Video Content Ideas

    Partner with another business and feature them and have them feature you. Cover a local neighborhood event. Check out the newest restaurant in town and live post about it. Video how you interact with your neighborhood every day as a business owner. Feature some new people in town or do you always have that one dog in the neighborhood who is your best client, go get him on video.

    A Day In the Life Posts

    Highlight things that usually happen at your company a pre-opening chat, lunchtime discussion, shared news about employees. Remember Instagram is very visual so make sure you have a good brand-appropriate visual if you are sharing on Insta. Think of these as a quick filtered peek into the back of the house. People love to get a peek behind the curtain, and you want to give that to them. Be real but brand appropriate.

    Video Content Ideas

    This type of post is awesome for video content and stories. Feature a day in the life from a specific perspective and make sure the day is entertaining and informative for your followers. No further tips needed this is gold!

    Giveaways and Contest Posts

    Product launch, new item, a special time of the year… make it super special with a giveaway or contest. It’s a great way to gain followers by encouraging them to follow you on social media as a way to be eligible for a prize. Keep in mind that you should always post appropriate disclaimers and follow all posted social media platform rules! This could also include tools and freebies that you can offer up to those who follow you.  Maybe a free 30-minute consultation etc.

    Video Content Ideas

    Video reminding them of a contest. How about a video of you picking the contest winner. Or a video of the contest or giveaway winner picking up prize and being super excited. You could create some video content around you free tool you are offering for people who sign up for your email list. Or highlight how they can use that freebie.

    Food, Babies, and Dogs on Video

    Want some more social media gold? Then post about food, babies or dogs! Posts like this help you keep your content varied and make sure that you are not talking too much about yourself! Remember that just because the post is not directly related to you does not mean that it shouldn’t add value to your followers. These are not throw-away posts they are still an opportunity to get followers to like, know, and trust you. Think about favorite lunch places around your business, a new bar for after-dinner drinks, or your favorite quick and easy meal you love to make. Keep it light and brand appropriate.

    Video Content Ideas

    Ok so here the dogs and the babies might be more entertaining on video, but if it is not your dog or your baby make sure to get permission. But seriously, you could do a post around food on video. Like your morning trip to the coffee place. Better yet if you are promoting your restaurant, or you are a lover of chocolate, wine, scotch, pizza whatever, share your love with your followers.  Make sure you aren’t throwing these posts away- they should add value.

    Motivational Quotes on Video

    Motivational quotes on #motivationalmonday or any other days of the week when a little pick me up are in order. Keep the quotes brand appropriate. Try to share quotes that you find meaningful in general or on a specific day. Generally, I recommend posting 1-2 quotes a month. Also, please do not just find one on an ugly background and slap it up on your feed, pay attention to the look of it and when possible add your branding.

    Video Content Ideas

    Yeah, this is the one I sorta didn’t have figured out but… How funny would it be to have the grumpiest guy on your staff read motivational quotes on the video to cheer people up on a Monday! Or do you have a yoga fanatic that can offer some Monday Motivation and a tree pose? Tell a motivational story that helped you, or one about how you achieved your goals to give followers a different perspective on you. All possible ideas and I will keep thinking!

    EDUTAINING Video Posts

    Remember you are the expert in your field you should be EDUTAINING your followers. That means the information you are sharing is EDUCATIONAL, USEFUL & ENTERTAINING. People love little tidbits of knowledge especially if its something cool that they can use to impress somebody at a bar or a party. Share fun little bits of knowledge or inside info on what you do. Ask them what they want to know and then educate them on that.

    Video Content Ideas

    Ask your followers what they want to know or what questions they want to be answered and then go live and answer them. It’s fairly easy, it encourages engagement and you know all the answers! Plus it fills you in on areas that you can improve messaging or provides you other ideas for videos you could create to help educate followers. Also in this category, product demos, useful tips, unknown facts about your business.

    Employee-centric Posts

    Employee Takeover: Have a trusted employee who has been briefed take over your business account for the day. A few video posts in the story and a post for the feed that is on brand. The story can be less refined it is set up to be snapchatty for a reason!

    Employee Profiles These are a bit harder but they are great for morale and a great way to feature specific employee on social media. Ask a set of questions to an employee and take some cool fun photos and viola.

    No Employees- No Problem: Do you work with another company in a partnership for an event? Or are you welcoming a new vendor, artist, or chef into your location for a limited time? Do you sell products from local artisans? These all provide an opportunity to do a profile of sorts or even have the partnering brand take over your social media for the day.

    Video Content Ideas

    Do all those things mentioned above in a video. Employee profile on video (interview style). Employee takeover with video. Brand takeover with video. New vendor or partner, feature them on video. Prep all parties in advance of the video and have fun.

    A Final Thought

    Before you post content think about what value it will add for your followers. Is it something that will solve a problem that they have or help them in their daily lives? Is it introducing them to something new or highlighting an unknown feature of a much-utilized tool. Helping your followers manage pain points and excel where they struggled before is a surefire way to build trust. Try to not post content that does not add some value to your fans, they won’t stay fans for long if you post too much useless content.

    Are you ready for Video Now?

    Start by going live and work your way into creating other video content. Video content in stories such as on Instagram, Snapchat and Facebook can be a little rough around the edges, that is expected. However, video content in your feed should be more polished and professional.

    Keep in mind with all your video content that it should be short, concise and beneficial to the person watching. Break the videos down into easily digestible segments to increase retention.  Plan your videos in advance and make sure to follow an outline so you present a well-organized idea.

    Now get out and start making some videos, we can’t wait to see what you come up with.

  • What is Social Media Management?

    What is Social Media Management?

    What is Social Media Management?

    Social Media Management is a foreign concept to many people. The list of questions I am tired of answering probably goes on for days but here are a few #epic ones.

    • What does a Social Media Manager even do?
    • Does Social Media really need to be managed?
    • You just sit on Instagram all day and take selfies, right?
    • And, my favorite… Do you know Kim Kardashian?

    There is a deep misunderstanding behind what social media managers actually do, especially in the business realm. No, it does not take me an entire 8-hour shift to create an Instagram post that says, It’s Friyaaaay where is the Partaaaayyy! First of all. I own my own business. I wish I worked shifts, especially one as short as 8 hours. Secondly, this is not what you hire a social media manager to do. A social media manager is charged with creating and posting engaging content that advances the goals of the business.

    So, now that we have gone over some of the things that we do not do; we can review why your business will benefit from having a dedicated social media manager.

    The Role of A Social Media Manager

    Each business decides what the role of the social media manager will be in an organization. However, these following tasks generally fall under the roles and responsibilities of a social media manager. We also provide some needed skills for each task. As social media becomes more ingrained in all we do the tasks will continue to become larger and more complex.

    • Represents your brand online
    • Manage all of your social profiles
    • Create custom content for your business
    • Engage followers and build up a new following
    • Balances informative content with promotional content
    • Monitors and responds to comments and questions
    • Tracks and analyzes the results of social media campaigns
    • Ensures that the voice used to post is consistent

    Social Media Managers Roles and Responsibilities

    Jonathan Howard, lead content creator and business consultant at JRH Graphics defines the role of a social media manager and discusses what makes JRH Graphics unique.

    Manage Your Brand & Maintain Your Brand Identity

    Your brand and your story are essential ways you connect with followers. Your social media manager is the promoter and protector of your brand. They ensure profile images are all recognizable and follow branding guidelines. Create posts that are branded and use the brand story appropriately. They are the first contact point with new customers and customers looking for support and service via Twitter. Some are even tasked with maintaining your shop presence on Facebook and Instagram and promoting new items via product posts.

    Communication, Attention to Detail and Organizational Skills Are Required

    A social media manager controls the conversation on your social media platforms. They accomplish this with a well-planned content calendar complete with key promotions, events, and new product releases. As well and educational and behind the scenes content that is EDUTAINING – Educational -Useful- Entertaining. Your brand and story are powerful connections. With social media becoming integrated into so many facets of your business, your social media manager has the power to shape your story and brand in all that they do. They must possess strong communication skills and be well organized to manage this aspect of the job.

    Create Customized and Engaging Content

    A social media manager brainstorms, researches, creates copy and visual for all your social media posts. In many cases even today, a social media manager is the sole creative for social media posts. They are also the one who actually does the posting. A social media manager is charged with creating engaging content for followers to consume from start to finish. They must be aware of trends and know what types of content is engaging followers. A plan to eliminate the content that is no longer essential is key. They function as brand ambassadors, storytellers and must be able to create an emotional connection between customers/followers and the brand.

    A Social Media Manager Must Be Creative and Flexible

    Flexibility and creativity are essential. The demands of the users and the lightning-fast pace of technology is changing every platform at a record pace. It is certainly feasible for you to develop content at the start of a month only to find that the platform you were going to post it on has changed the format or size. Or in the case of Google+, it is gone! They should be early adopters of new technology but still, be willing to work to get results on existing technology and platforms. Create Great Content Often, Adjust for Algorithm, Repeat should be their motto.

    Manages Your Profiles & Engage Followers

    Your social media manager is the sole person responsible for managing the day to day of your social profiles. Is the person running your social media the first person that you want your customers to see when they enter your business? Your social media manager needs to be able to communicate and personify all your business stands for. Charged with engaging existing and new followers every day on your platforms, the social media manager holds a great deal of power. They define the message that helps define your audience. They are building your future customer base.

    Must Be A People Person and Problem Solver

    Responsive, tactful and eloquent. Three keywords to look for when hiring a social media manager. In addition to the story and branding, a social media manager must also be intimately aware of all company policies and procedures so they can provide the right information to customers when asked questions. A social media manager must be a problem solver. They are going to be asked to solve problems that your customers and followers are facing each day.

    Track the results of campaigns and Adjust Accordingly

    Your social media manager not only puts the content into play but they also have to measure for the ROI (Return on Investment). Using the many different measures of engagement, social listening and much more they need to rank the success or failure of posts (and aspects of posts). This allows them to see which pieces of content measure up to expectations and which fell short. They also need to react to the results quickly. If it failed once it will fail again. They need to know not to put content that will certainly fail into play when they could replace it will other content that a higher chance of success. Finally, they must also measure what types of content are engaging at what levels and if they need to restructure the content calendar to accommodate for the changes.

    A Social Media Manager Must be Analytical and Proactive

    Social media is bound to change. A social media manager needs to adapt. They need to analyze the results of their campaigns. They must double down on successes and eliminate content that fails. New ways to engage will always be emerging and some trends may be the perfect opportunity for your business to stand out. However, without an adaptable member running your social media team you may end up always arriving late to the party. Especially, if they aren’t even measuring the success of the posts they are posting.

    Keeping the Brand and Voice Consistent

    Want to confuse your followers? Have a different aspect of your brand identity as part of your profile photo on every platform. Change the order of the words in your tagline. Select a different color for your logo. Inconsistency confuses customers. And once a customer is confused they leave. What is worse they are not likely to come back. Equally confusing is when your brand changes the voice it speaks in on social media from post to post, I am guilty of this on my own brand and it is confusing to followers. Define the voice as part of your brand identity and stick to it.

    Your employees can speak directly to followers but as brand ambassadors and that voice can be unique to that post once it is defined. I encourage you to use that type of post wherever possible as well as social proof posts (reviews from clients) as a happy employee and a happy customer both send a powerful and emotion-filled message.

    A Deep Knowledge of Branding and Emotional Storytelling

    A social media manager needs to understand branding and emotional storytelling and connect those skills to the product or service they are selling. They need to be aware of what the differentiators are that strengthen the brand as well as how the company is positioning itself in the marketplace. Finally, they also need to be aware of the known competition and stay ahead of any new competition. Many times the first place you can identify some new players in the game is on social media.

    Does a Social Media Manager Just Take Selfies for Instagram?

    I hope at this point, we all know that this is not the case. A social media manager holds an ever-increasing role in your business. They are an integral part of marketing and branding strategies. They are content creators that must create engaging content that will grow an audience and create followers for life. A social media manager must create and deliver a great deal of content each week as well as to measure the impact of that content. And if that is not enough, the entire job can change at the drop of a hat. Once again, a great motto for any social media manager should be…

    Create Great Content Often, Adjust for Algorithm, Repeat!

    Oh, you guys did get one question right… Of course, I know Kim Kardashian, totally bestiesWhat Does JRH Graphics Provide that is Unique?

    Social Media Managers are a dime a dozen. There are many solutions available to create content for social media. Hundreds of people create logos and more people are entering the brand storytelling arena. Many of these people have little to no business experience. They went to school and studied advertising or social media marketing and know how to do that.

    That is not JRH Graphics. We understand the day to day of business because before we started our own we spent 20 years in business. We learned the ins and outs of social media before it was commonplace among businesses because we worked on college campuses and “grew up” on the cutting edge of it. We have faced hundreds of challenges and created hundreds of solutions. With each new company we work with we have added to our toolbelt and made these tools available to other small businesses because when one of us succeeds we all succeed. A listing of the available tools can be seen here.

    We Know Business

    Running a business and promoting a business are two full-time jobs, each with different skill sets. The more time you take to promote your business the less time you have to run it and the time you take running your business impacts your ability to expand your network of followers, nurture leads and discover new revenue feeds. Having a social media manager with 20 years of business experience allows you to grow your business while not losing sight of the day to day because the team at JRH Graphics identifies opportunities to grow and nurtures those opportunities in conjunction with your team.

    JRH Graphics helps you build your business via social media. We help you define a story that will engage by highlighting this story and your differentiators on social media. This establishes you and your business as a leader in your field. This works to activate your social media networks and local business networks. Once your network has been activated you begin establishing a collaborative relationship with them, allowing you to both grow your businesses and networks.

    Our Clients are Proof

    Jonathan has been a huge support for our small business. When we brought him on as our PR guy we also got a business consultant that truly cares about the success of our business. He is smart, savvy, innovative, and a risk taker that we trust completely. He has helped grow our business and introduced us to new revenue streams that have proved lucrative.

    -Cody Alexander, Urban Jungle DC

    JRH Graphics will help you become the smart, savvy, innovative business that takes the right risks and see the benefits.

    Jonathan is fantastic support for my small business – he’s helped me scale quickly and helped me achieve so much through social media and engaging with a broader audience.

    -Lea Berry, Berry Coaching and Consulting 

    We will help you scale quickly and reach your goals via the power of social media.

    Choose JRH Graphics and grow your business.

    Social Media Management Plus with JRH Graphics

    With JRH Graphics you get a social media manager and much more. The knowledge and experience. The drive to push to be better. A stubborn man who refuses to take no for an answer. Creative line pusher. Dedicated partner. JRH Graphics is part of your team!

  • Video Talk: Incorporating Video Content Into Your Social Media Strategy

    Why Video Content?

    For years people have been saying the next big trend on social media is video. More video content. Get in ahead of the curve and start producing video content now! What was the next trend has already arrived. It is time to start engaging our followers with video content or be left behind.

    We created our June Video Content Challenge to help all of us jump-start our video content game.  It’s also a great way we can help each other as we take a 30 day (or more) adventure through the land of video. We even created our first social media video in quite some time to talk about it!JTNDaWZyYW1lJTIwd2lkdGglM0QlMjI1NjAlMjIlMjBoZWlnaHQlM0QlMjIzMTUlMjIlMjBzcmMlM0QlMjJodHRwcyUzQSUyRiUyRnd3dy55b3V0dWJlLmNvbSUyRmVtYmVkJTJGLWlBdzl5OV80Wm8lMjIlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjBhbGxvdyUzRCUyMmFjY2VsZXJvbWV0ZXIlM0IlMjBhdXRvcGxheSUzQiUyMGVuY3J5cHRlZC1tZWRpYSUzQiUyMGd5cm9zY29wZSUzQiUyMHBpY3R1cmUtaW4tcGljdHVyZSUyMiUyMGFsbG93ZnVsbHNjcmVlbiUzRSUzQyUyRmlmcmFtZSUzRQ==

    The Numbers Say It All

    85% of US Internet users watch video content on their device monthly.

    Videos are the consumers favorite type of content to see from a brand they follow.

    Videos engage people for a longer amount of time, meaning they stay on your post/site longer.

    Video is 95% more captivating than other types of content.

    54% of consumers want to see more video content on social media.

    With numbers like this, it is hard to deny the need for businesses, bloggers, influencers and more to start engaging followers using video. So how do you even start? Buy an expensive camera? Hire a video production team? Maybe, the first step should be deciding on a content-based strategy. One that allows you to plan out what value video could add to some of the content you are already posting.

    If you are a JRH Graphics client, I would recommend that your first step is to review the 9 Essential Posts for Businesses on Social Media and look to see what types of posts we are already doing could be enhanced by adding a video component. If you want a  free copy of the 9 Essential Posts, just click here and provide your email!

    Let’s Start Creating Video Content

    First, its time to jump right into making videos. We all need to move past the excuses (I don’t like the way I look on video, I don’t like the way I sound on video, I don’t know what to say about my business on video). You can choose to make excuses or you can choose to grow your business! Videos are simply a tool you now must use to grow your business.

    Secondly, start videotaping everything you do! Meetings, presentations, group discussions, if you think you may potentially discuss a topic that would make great content on social media then ask the other parties if its okay to tape the meeting with the camera focused on you. You can later edit it down and use it for important sound bytes or video clips as needed. How many times have you regretted not capturing something on video? Taping everything will prevent that regret.

    9 Ways to Create Brand Appropriate Video Content

    1. Go Live

    You represent your brand and your business every day in Live interactions with customers, over the phone and on social media. You absolutely should know your business and brand well enough to “go live” once a week. It’s an opportunity to interact with your users in some way on a topic that matters to both parties. Provide value to your customers with these live videos by helping them solve a problem or answering a question. When you are feeling good about your ability to go live, look at other opportunities like going live at an event, using the event hashtag to cross promote your business by providing added value to the discussion.

    Live videos are great for announcements about your business, behind the scenes looks at your company and mini product tutorials.  Whenever possible try to go live regularly, at the same time each week and promote/provide the topic discussed in advance. This will get your viewers in the habit of looking for your live videos at a specific time. The best part about Live videos is it is okay for them to be a bit rough around the edges, so this is truly a great place to start!

    2. Create Video Content That Answers Questions Your Followers Have

    Do your fans and followers ask you questions about your products or services? Are you answering the same question numerous times? It is time to create videos that answer these questions. You are automatically filling a need. Your followers need answers to help them understand your product and brand. And you are investing in the success and training of those using your product/service.

    If you don’t think your followers have questions, ask them! I recommend going onto Instagram stories and using the questions feature. Ask them about challenges they face daily. How do they use your product and service? What do they wish your service provided? I bet you will be able to create at least 5 videos that answer a question for your customers just from a single Instagram survey.

    3. Tutorials or Product/Service Informational Videos

    Do you have a product or service that you regularly need to provide one on one training for? Or maybe a service you offer solves a variety of problems for the person using it but many people don’t recognize the hidden benefits. Doesn’t that smell like a great opportunity to create some video content that is useful for your followers and has the potential to streamline your business?

    The key to these types of videos is to make sure they are not too long and technical and they aren’t dry and boring. Enfuse your videos with energy and some excitement. Quirky is a great way to create interest. You want your videos to engage followers as well as provide useful information.

    Say you have a service that has 5 hidden benefits other than the intended use. It is better to create 5 or 6 separate, quick paced and fun videos for sharing on social media, even if you also create a separate video that includes all 5 benefits so you that to provide as a teaching tool to those using the service.

    4. Create Some Behind the Scenes Videos

    Everybody loves to get a special peek to see what is behind the curtain. In my personal experience, this is the best performing type of video content. We are all a bit curious about what brands are like behind the polished facade. The key with this type of video is to allow some personality to show thru and to be a bit more casual than in other videos. However, it is important that you remember you are representing your brand and you should do so according to your standards. Some great uses of Behind the Scenes Video content include product launches, special events, highlighting a collaboration with another company, or even a day off with the boss! Just make sure the video is short, entertaining, and adds some value (like actually showing some behind the scenes stuff)!

    5. Customer Service and Customer Feature Videos

    Do you have regular customers that come in weekly? A customer who uses your venue or service in a unique way? Why not take a 60-second video to feature them (with their permission of course)? One of the things that make your brand unique is the customers/clients you attract and this is a great thing to feature in a video.

    Tell the story of your customers. Show how you solve their problems. Highlight all these happy customers that love your business. Stories sell and the stories of your happy customers on video has an incredible power to help you build your brand. You can even ask customers to submit videos with their customer testimonials to be shared.

    6. User-Generated Video Content

    User-generated content is like when your best friend brings you dinner and wine because they knew you had an awful day. It is a gift from above and like winning the jackpot for several reasons 1) free content for you 2) expanded audience of the original poster 3) User-generated content connects to more people than brand generated content 4) free marketing.

    Specific Rules for User Generated Content

    So if you are lucky enough that a user creates a piece of video content that features your service or product this is a mega win. Watch the content closely and review the other content featured by this user before you blindly post. If the content aligns with your brand, messaging, and quality is up to standards and you wish to share it you must first ask permission from the user who created it. Also, ask if there is anyone you should give credit to when you post, and any hashtags that should be used. Do not use user-generated content and videos for promoted posts or advertisements. If you do they can legally ask for a portion of each sale that was generated from the use of the content they created.

    They Created Content for You for Free- Thank Them A Lot

    When you post the user-generated content make sure to thank and tag the creator in the caption and make sure you tag them in the photo/video as well. Be super nice to them and more user-generated content will follow. From them and others who saw that you shared the content and were super nice too!

    7. Create Employee Focused Video Content

    Do you have an employee recognition program? Or is one of your team members getting a well-deserved promotion? This is a great opportunity to create some employee focused video content that can highlight the unique culture of your business. As well as show off the accomplishments of your stellar employee. It’s a humble brag with a video component.

    You could also create a day in the life series and create video content around what the day in the life of one of your brand consultants is. Follow the employee as they complete the unique tasks throughout there very interesting day.

    Your employee is your greatest asset and has the potential to be an amazing storyteller and brand ambassador. Prep them well for the video but don’t overcoach them. Make sure they are aware of the expectations and the brand standards that must be represented but allow them some free reign in the creation of the video content. The business gets the final say in what is posted to the business account but you want the content to be a real team effort. If you picked the right employee to feature, have confidence that they will shine.

    As a side note- don’t plan to film these features on a normal day. To keep them exciting for your followers make sure to tape them on a busy day in the life kinda day.

    8. Brand Takeovers

    Uh oh, who just took over your Instagram page! Don’t call the IT Specialist in just yet! Remember, you handed over Instagram to Brand B Coffee because you have worked together many times and have a similar clientele that doesn’t always shop at both locations. But your baked goods and Brand B’s coffee are a perfect match! This also means that you have control of their Instagram for the day. Well, how fun is this! Hmmmm, now what is it that you are supposed to post again?

    Remember, this is a huge opportunity for each brand to introduce themselves to the other brands loyal followers and while the story and videos should remain somewhat unscripted you should have each reviewed an outline of what will be reviewed. Make sure you plan to touch on the features and benefits of each others brand and share your mutual admiration for what each does. It is important that you both talk about what your brand differentiators are, how you will be working together, and why your followers should take the time to visit both Baked Goods + Brand B Coffee.

    9. Create Some Quirky, Unique or Unusual Video Content

    Don’t forget that engagement is the name of the game and sometimes it takes a bit of outside the box thinking to come up with the perfect idea that will engage and become viral. It’s okay to think outside the box and create content that is outside of the box as long as it ties back to your business and brand in some way. The danger of creating videos that are too quirky is that they will remember the video but they will have no idea what the video was actually promoting or what company had paid for the ad. Great job creative, bad job branding and marketing.

    Are you ready for Video Now?

    We hope that the different types of videos we discussed in this post help you understand how you can create more video content within the structure of your content calendar simply by adding some video to the stories you are already telling because you are following your 9 Essential Posts for Every Business Worksheet. Start by going live and work your way into creating other video content. Video content in stories such as on Instagram, Snapchat and Facebook can be a little rough around the edges, that is expected. However, video content in your feed should be more polished and professional.

    Keep in mind with all your video content that it should be short, concise and beneficial to the person watching. Break the videos down into easily digestible segments to increase retention.  Plan your videos in advance and make sure to follow an outline so you present a well-organized idea.

    Now get out and start making some videos, we can’t wait to see what you come up with.

    Join the JRH Graphics community for tips, tricks, and support with your business’s social media, branding, and storytelling needs.

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  • Create Engaging Content With Quality Photos

    Create Engaging Content With Quality Photos

    A Different Kind of Photo Shoot

    At JRH Graphics we tend to do things a little bit differently, so it should not really surprise anyone that we approach photo shoots differently as well. We don’t like to shoot in the studio. Whenever practical, we like to shoot in your neighborhood, where you live and where your business is located. Our photo shoots are “in the wild” as we say. This type of shoot encourages real-life engagement which leads to greater engagement online. So what does a photo shoot in the wild look like? How do we decide what photos to take? What do you wear?

    Well, aren’t you lucky… we are going to answer all your questions in this post!

    Before The Photo Shoot Begins

    Before each shoot begins we will discuss what types of images you wish to get from the shoot. We will also review key aspects like how we will be portraying the brand in the images. Are the shots a part of a planned campaign?  We can also review what the overall feel you want from the photos. We will review the specific photos we wish to capture for posts we have planned as well as ways to get some more versatile images that can be used in multiple situations. We always try to capture as many shots as possible at every shoot.

    Some Important Pre-Photo Shoot Questions

    What to Wear

    We have discussed the intent of the shoot and the message you wish to convey in the photos we will be capturing. So now, what about the styling? We may tell you what we envision for a specific shot or the overall feel but it is up to you and what you have in your closet. No matter what, make sure that whatever you decide on, matches your brand. That is the most important recommendation we can make. Other than that we recommend bringing a few versatile options with a variety of complementing accessories! Mixing and matching is the name of the game to get the most looks out of one shoot. Blazers, jackets scarves and statement jewelry help transform a look in seconds. Always bring great shoes, but wear sneakers as we will be walking a lot.

    Where are we going:

    Once the location has been picked we will scout it out and set up a plan of attack based on what shots you are looking for. We are flexible and can make changes on the fly so if you spot a shot you want while taking another one just let us know. We also may need to change a shot because of crowds or lighting etc. We roll with the punches and we will get the shots. Again, bring a pair of comfortable shoes. We will be moving and heels are not running shoes!

    So What Else

    We will take as many shots as possible from a variety of angles, sometimes the photos you don’t expect to look great look awesome. During the shoot I will be talking to you, working with you, and trying to keep you relaxed but we will also be capturing candid shots. Move around, play with the way your body bends, pose, then act naturally and sometimes be goofy. The more relaxed you are in front of the camera the easier it will be to get the shots we want.

    Oh yeah… How long and how many shots?

    On average a shoot will consist of 3-5 shots will take about 90 minutes depending on the distance between location, the number of people, and outfit changes, etc. The result is generally 150-200+ unedited images. Which converts to about 10-12 Awesome shots and 20-25 good shots if we vary outfits, angles, and even props. This is enough images to get you through a month of social media posts. Which is exactly why each monthly social media client above self-managed gets one shoot a month with their package.

    It’s Photo Shoot Day

    On photo shoot day we will meet at the specified location and review the purpose of the days’ shoot. Like a broken record, I will remind you that each photo should have a relatable story and every client and product should be approachable and have a personality. Once we begin the pace usually goes something like this… Uncomfortable photo, I try to make you laugh, we chat, I shoot, you laugh I continue shooting, you pose, I shoot, pose again, and then on to the next shot. The idea is to shoot candidly and comfortably. We move, we chat, we shoot, we look for a different backdrop, we move again, we shoot again. The same applies to the products- we just have to help them move!

    Getting the Shots In

    We work to finish our shot outline but sometimes we don’t so we try to stack the front end of the shoot with the necessary pictures and the back end gets the supplemental images. Expect about 50 varying angles, poses and/or positions per shot. Feel free to change up accessories during a shot but save outfit changes for between shots.

    Remember we are shooting in public so sometimes we may need to wait for another group to vacate an area. Conversely, when we are shooting many people tend to steer clear of an area, if it is an essential area for a business or building we will need to act fast so we aren’t negatively impacting a fellow business.

    So That Is It!

    We hope this post helps you understand what to expect. Our number 1 objective is to get the shots we need to build engaging content for your website, social media, and other campaigns. But almost as important is having fun. These shoots are meant to be laid back and enjoyable so don’t worry you will look great so have fun!

    Want to know more?

    If you are interested in learning more about any of the services we have to offer or want to schedule a free 30-minute consultation call? Just fill out the form below and we will happily answer all the questions you have or set up your consultation call. We can’t wait to help you tell your winning story!

  • Use Stories to Tell Your Story

    Stories are the New Black

    Across my social media, my Tuesday Social Media Stat was about Instagram Stories because if you aren’t talking about Influencers or Insta Stories you are so talking about old news! There are over 200 MILLION people who use Instagram Stories every day. That is a lot of customers using stories so using stories the right way can make a major difference. So here are some tips and tricks to using Instagram Stories!

    Side Note

    It is social media, none of us are sure we are doing it the right way because it is so new.  This information is based on some research on what seems to be working for companies and some great campaigns I have personally seen work. I also mention some I have personally contributed to that have been successful. I would love to hear other tips tricks and ideas, because if you aren’t innovating on social media- well- YOU ARE BORING!

    What should I Use Stories For?

    So what do I think you should be using your Instagram Stories for? I think it is a great opportunity to show the heart of your brand (your people, your values, your customer care, and your differentiators) in a manner that is perceived as less polished,  and more unadulterated. Keep in mind that I said perceived… while it is okay to be less buttoned-up less spokesperson(y) in your stories you should still remain true to your brand as should anyone representing your brand in your stories! So here are five ways I suggest you go about it, a few extra tips and tricks to wrap up, and an example of a stellar use of stories from J. Crew that even includes a great way to measure ROI!

    A Day in the Life

    Get this… people like to shop at businesses that represent their values and that they can easily identify with,. A great way of promoting your brand via stories is by handing over your Instagram handle to an employee and let them post “A Day in the Life” story posts. Remember to keep them creative, and interactive. Some can even be quick and spontaneous. In my past life, we would post a snap from a store managers huddle showing what the team was working on. For these posts, I also recommend having a quick list of dos and don’t for the person you are handing the handle over to! (Click for a FREE generic day in the life stories tool)

    Use Stories to Tease

    Tease an event, promotion, or something happening on another platform. It is okay to promote one of your platforms using another! Plus using stories to tease an event and/or promotion keeps your feed clean and curated the way Instagram is intended! But seriously you can post a 50% off sale creatively 2-3 times in a story and no clogged feed or posts to go back and archive later.

    Go Live

    Go Live and after done add it to your story! Yup, that’s right your live video can be saved and used as a story for 24 hours now. So you went live, had an expert to discuss the wonderful new yoga pants that make you look up to 90 pounds slimmer and only five people joined in… now that’s ok!  Save the video to your story and more people will have access to that awesome information! And next time before you go live… promote it in your story, on Facebook, on Twitter and let people know you are throwing a party!

    Celebrate

    Celebrate a company milestone or a professional one that an employee has reached, it’s a great way to highlight accomplishments, pat yourself on the back without looking too cocky and it engages employees! This is a win-win situation because we know that engaged employees are great employees and awesome brand ambassadors!

    Support Blog Content

    Have your blog and stories work together. Part of any businesses goal on social media is to establish themselves as experts in the field by providing useful tips and tricks and answering followers questions. Many accomplish this via an online blog so why not promote the blog while establishing yourself as an expert via a story. As a social media manager, I use my clients’ blogs to create sometimes what feels like endless posts!  A well-written blog post is chock full of bite size information perfect for stories and posts. Think of the blog as the Thanksgiving Turkey and the posts and stories as the turkey sandwiches and you’ll be on the right track!

    Your company probably has more EDUTAINING stories than you give it credit for and stories show the heart of your brand and heart equals engagement and engagement equal loyal customers which equals sales! That’s the long way to get to what I used to preach as a retail manager when talking about customer service- STORIES SELL! Plain and simple!

    CLICK THE LINK BELOW TO READ HOW J. CREW SLAYED IT WITH INSTAGRAM STORIES AND SOLD OUT OF THE INSTAGRAM ONLY PRODUCT IN HOURS!

    http://www.retaildive.com/ex/mobilecommercedaily/j-crew-sells-out-instagram-exclusive-product-showcasing-new-mobile-sales-opportunities

    A few other things to try

    Promote Limited time giveaways to your followers it’s a great way to reward loyal followers who already engage the brand!

    Remind people of events and promotions that are happening that you have already posted

    Bring in an expert besides yourself to educate followers

    Host Mini Book Discussions

    Hot Topic Talks

    Be playful and coy, keep your followers stimulated and guessing!

    Don’t forget you CTA!